Privacy Policy
We are committed to maintaining and protecting the privacy of the information that you provide to us. Below lies an explanation of how we will collect and process your information.
Data We Collect and Use
We collect personal information from you to process your request for a charter flight without limitation. This information may include your first, second and last names, postal address, contact numbers, email addresses, credit or debit card numbers, billing addresses, and security numbers.
Please bear in mind that this information may be processed globally. If acting on behalf of a third party, make sure to obtain their consent before supplying their personal information to us.
Possible ways we collect such data from you include:
- Sending us an enquiry.
- Making flight-related updates.
- Reporting a problem with our site.
- Managing your account and requests.
Data collected from customers may also be used to contact you, deliver targeted advertisements, provide you with information such as news and special offers, conduct company due diligence, perform a contract, or for other purposes such as data analysis, evaluation, and improvement of our services.
How We Keep Your Personal Information Secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, used, or accessed in an unauthorized way.
When you book a flight with us, your personal information is transmitted across the internet using high-grade encryption. We also limit access to personal information to those who have a genuine business need to know it.
Your Rights
Where applicable data protection legislation provides, you may have a number of rights in relation to your personal information, including rights to:
- Fair processing of information and transparency.
- Access to your personal information.
- Correct any mistakes in your information.
- Removal of personal information in certain situations.
If you wish to exercise any of the above-stated rights, get in touch with us via info@tarteeb.sa or phone +966 (0) 12 581 1100.
Cookies
We may use “cookies” to recognize you when you visit our website. Cookies are small text files used by your web browser to save information about the websites you visit.
In most browsers they are enabled by default, but you can always opt to disable them in your browser settings.
Links to Third-Party Websites
Our websites, online services, and mobile applications may contain links to websites of our partner networks, advertisers, and affiliates.
Please note that these websites have their own privacy policies.
Changes to the Privacy Policy
This page will be updated to reflect changes in the privacy policy. Changed policies will become effective once posted on the website and will not have any retrospective effect on existing contractual arrangements made through this website. You are advised to review this privacy policy as necessary for any changes. If you have questions about our privacy policy or its implementation, feel free to contact us through email: info@tarteeb.sa or phone: +966 (0) 12 581 1100
Safety
As safety is our top priority, we thrive in working with accredited operators with safety records checked prior to operating flights. Safety culture builds trust and confidence in air travel hence, we continuously vet out aircraft owners from licenses and approvals to crew trainings, maintenance etc to ensure safe and smooth operations to our customers. Aviation safety is crucial because there are lives involved and is a step towards the prevention of accidents and incidents in the industry. In other words, “Safety is no accident”. The best strategy for aviation safety is prevention, which can be achieved through various means. One of this is the identification of hazards before they become risks. In that, we always provide air charter flyers with the highest level of safety. Our Goal is simple: Take-off and land safely!
Quality
Tarteeb Private has established a quality management system that comprises of a set of policies, processes and procedures required for the planning and execution of safe and efficient air operations. Quality plays a significant role in establishing the foundation of any business. As a result, we examine thoroughly whether all flight related activities are conforming with applicable requirements and standard procedures, this in turn ensures compliance and best service quality. Having a good quality management system in place takes all these challenges into account and brings forth solutions that help elevate the service quality and meet the desired standards. We take pride in delivering high quality service by complying to local regulations and the aviation industry, to meet or exceed the expectations of our customers.
Diversity
Diversity is essential in achieving our mission of ensuring safe travel across the region and beyond. Tarteeb Private engages in membership associations and creates valuable partnerships with private jet as well as commercial jet owners for delivering consistent passenger experience and mutual growth. Through concentric diversification, we provide the best services that are flexible to your choice. A diverse workforce brings a wealth of perspectives, drives innovation, improves problem-solving techniques, and enhances customer service. For an industry that thrives on safety, efficiency, and customer satisfaction, the benefits of diversity are multifaceted.
